After 18 months, I can honestly say this is the best home purchase I've made in years. It's reliable, efficient, and has saved me hundreds of hours. I'd buy it again without hesitation.

I don't live near my elderly parents, so I ordered one for them and had it shipped directly. I called them to set it up over video. They love it and call it "the little robot that could."

I was lazy �C I admit it. I skipped cleaning the HEPA filter for almost two months. The robot still ran, but the suction gradually weakened. I didn't notice until one day I saw visible dust left behind on the floor. I finally checked the filter and it was caked with grey, compacted dust �C basically a felt brick. I cleaned it, but the damage was done. The motor sounded strained, and the suction never fully recovered to its original power. The manual clearly says to clean the filter every 1-2 weeks, and I ignored it. I had to buy a replacement motor fan assembly from support, which cost me about $40 and required a week of shipping. Now I have a recurring calendar reminder every Sunday. I learned the hard way that this robot is not forgiving of maintenance neglect. It doesn't break instantly, but it silently degrades until you notice. Treat the filter like you treat your car's air filter �C replace it regularly, not when it's already clogged.

Even when the robot is fully charged and idle for hours, the base's POWER light stays solid white. It's not super bright, but in a dark room, it's noticeable. The manual says the base goes idle after 60 seconds, but the light doesn't turn off �C it just stays on. I eventually covered it with a small piece of electrical tape. It's a minor annoyance, but if you're light-sensitive, be prepared. I wish there was an option to dim or disable the base LED completely.

Even when it's under the sofa, it finds its way back to the base. The infrared signal is strong.